Processes in the financial services industry tend to be meticulous and labour-intensive. This often takes days, if not weeks to process each insurance claim, leading to unpleasant customer experience.
In the insurance sector, this is more pronounced. Customers raise claims request in the aftermath of a significant event in their life such as an accident in auto-insurance or a fire in the case of home insurance. Any delay in claims processing could have a significant impact on their road to recovery and rehabilitation.
To help a global insurance provider reduce processing times, minimise errors and increase productivity and customer engagement, we put JiffyRPA to work.
Download our case study to understand our solution and its financial impact.